Last edited: November 28, 2023

The developer recognizes the importance of information confidentiality. This Privacy Policy applies to the use of the «Volna App» on Android / iOS , for the use of a web page (Page) and for the services provided by the Program or Page (Services). The developer (or “we”) has created this privacy policy (“Policy”) to explain when and how we collect, use, disclose and protect information about our users.
By using the Program or Page, you agree to this Privacy Policy. We reserve the right, at our sole discretion, to change, modify or otherwise change these policies at any time. You can find the most current version of this policy at this location , with the date of last modification indicated at the beginning of the document. Such changes will be effective immediately when posted, so we recommend that you check the date of this document before using the Program to determine whether it has been updated. You should review this Policy on a regular basis to stay informed of changes. If you do not agree to the revised policy, your only recourse is to immediately cease all use of the Program and Page. Your continued use of the Program or Page after changes have been made will constitute your acceptance of the revised Policy. If you have any questions regarding the use of the Policy, please contact us using the contact information at the end of this document.
This privacy policy applies to the Program, the Page and the Services. It does not apply to any applications, websites, products or services that we do not control or own, including the content or availability of television viewing, content, accuracy and availability of television program schedules. All trademarks, trade names, logos of third parties located in the Program or on the Page belong to their respective owners.

Our Children's Policy
Our services are not intended for people under 13 years of age. If you become aware that your child has provided us with personal information without your permission, please contact us at cto@volna.ae . We do not knowingly collect personal information from children under 13 years of age. If we become aware that a child under 13 has provided us with personal information, we take steps to delete such information and close the child's account. By using the Program, Page and Services, you represent to us that you are over 13 years of age. If you are under 13 years of age, please do not use the Program and immediately remove it from your devices. We recommend that minor children 13-18 years of age ask their parents for permission before submitting any information about themselves to us.

1. What information we collect
The following describes the types of information we collect.
Personal information.
“Personal Information” is personal information that you transmit or receive when using the Program or Page that identifies you, such as name, email address, website address, telephone and fax numbers, files, photographs, or any other information that you included in correspondence with us, or transmitted to us through use of the site, or in any other way.
Session and usage data.
“Session and Usage Data” is collected anonymously and includes, without limitation, all Internet connections made through the use of the Program and data exchanged between the Program and servers. Session and usage data does not include personal information. We use this information to improve the functionality of the Program. We may also aggregate session information and usage data as described below.
Free information.
“Aggregation Information” is data we collect about a group or category of services or users from which individual user identifiers have been removed. In other words, information about how you use the Software may be collected in combination with how others use the Software, but personal information will not be included in the resulting data. Aggregate data helps us understand trends in our users' needs so that we can develop the Program's capabilities. We may provide aggregate information about our users to third parties for various purposes, including to improve our services and for advertising and marketing purposes.
Safety.
We care about maintaining the confidentiality of your personal information. We limit access to personal information to employees or contractors who we determine need to have contact with that information to provide services to you or to perform their jobs. We use administrative, physical and electronic measures designed to protect information from unauthorized access. Remember that there is no absolute security. In addition, we cannot control the actions of other users with whom you share information. We cannot guarantee that information you share with other users through the Program and Page will not become publicly available. We are not responsible for the actions of persons who circumvent our security measures. You can reduce these risks by following generally accepted security practices, such as refraining from sharing information with people you do not know and limiting the information you choose to share through the Program or Page.

2. How We Use Your Information
For our internal business operations. In general, we use session and usage data to serve our users and enable them to get the most out of the Program. We may also store personal information to improve the functionality of the Program. All information collected is stored in our database and may be archived elsewhere. Access to your personal information other than session and usage data will be limited to our employees and contractors. We may also combine information about you with information we receive from business partners or other companies. For example, personal information may be used to conduct marketing analysis, to create an individual profile and to provide personalized services, to provide services or complete transactions, to anticipate and resolve problems with the Program and Page, to provide customer technical support, and to inform you about new products and services from us to better meet your needs. By asking for help or clicking on an advertisement, you consent to us or our marketing partners contacting you for any of the above purposes. If you use the Recommend to a Friend feature to tell your friends about the program, your friends will be sent an email invitation visit the Page and/or download the Program. We may use information about you for our own internal purposes, such as to estimate audience size, estimate Internet traffic, and to understand demographics, customer interest, and other trends among our users. We may engage third parties to perform functions and provide services for us, including, without limitation, hosting and maintenance, customer relations, database storage and management, and direct marketing campaigns. We will share your personal information with these organizations, but only to the extent necessary or useful to perform those functions and provide services, and only pursuant to contractual obligations requiring such third party to maintain the confidentiality and security of your information. Information about our users , including personal information, will be disclosed as part of any merger or acquisition, creation of a separate company to support the Page or Program, sale or pledge of the developer's assets, or in the event of an insolvency or bankruptcy in which personal information is transferred as one of the business assets developer.
For marketing purposes. We do not disclose your personal information (except aggregated information) to third parties for direct marketing purposes unless you first affirmatively consent to the disclosure.
We do not rent, sell or share personal information about users with others or unaffiliated companies, except as necessary to fulfill a support request, when we have your consent, or under the following circumstances:
1) if necessary to fulfill internal analysis and business functions;
2) as part of a business transfer;
3) when required by law or permitted to protect our rights, property or safety.
If you use a Page or Program, you agree to the collection of information about your session and usage data. We may use this information to analyze internal and external marketing as described in this policy. We may display targeted advertisements based on personal information. Advertisers (including ad delivery companies) may believe that people who view, interact with, or click on advertisements meet target criteria, for example, women aged 18-23 from a particular geographic area. We do not provide any personal information to the advertiser when you open or view targeted advertisements. However, by opening or viewing such advertisements, you agree to the possibility that the advertiser will believe that you meet the target criteria for that advertisement.
For legal authorities. We may disclose your personal information if we believe it is necessary to comply with legal process (such as a lawful subpoena, warrant or court order); to comply with this policy; collect amounts due to us, to protect our rights, property or personal safety of our users, our employees, or the public, or if we have reason to believe that an emergency situation involving imminent danger of death or great bodily harm to any person requires or justifies immediate disclosure personal data. This may include sharing information with other companies, lawyers, courts or other government agencies.
We may disclose information in response to subpoenas, court orders, and other matters (including criminal and civil matters) if we believe in good faith that a response is required by law. This may include respecting a request from a jurisdiction outside the United States if we have a good faith belief that the response is required by law under local laws in that jurisdiction, applies to users from that jurisdiction, and is consistent with generally accepted international standards.

3. Third Party Sites
Typically, the Program or Page receives information from third parties (such as your VKontakte account) through application interfaces. However, please be aware that we may provide links to third party websites, such as Facebook , as a service to our users. When you click on third party links, you may exit the Program or leave the Page. The third party site may also carry advertisements from other companies. We are not responsible for the privacy policies of websites operated by third parties. You are solely responsible for reading and accepting their privacy policies.

4. Access and management of personal information
You may request correction and deletion of your personal information at any time. As a general rule, you should be careful when publishing any personal information. We reserve the right to send you certain communications related to the Program or Page, such as customer service and other administrative messages.

5. International Users
By using the Program or Page to provide data to us, you acknowledge and agree that we may use the data collected in the course of our relationship for the purposes identified in this policy or in our correspondence with you, including to communicate information beyond outside the jurisdiction of residents. Please note that your personal information will be stored and processed on our computers in the United States. Privacy laws in the United States may be less stringent than the laws in your country. If you object to the use of your personal information as described in this document, please do not use the Program and immediately remove it from your device.

6. Your privacy rights
We do not disclose your personal information to third parties for their direct marketing purposes without your prior affirmative consent to the disclosure.

7. Contact us. Reporting Abuse
If you have questions or comments about this privacy policy or privacy practices, or would like to report any violations of the agreement or abuse of the Program or Page, please contact us at welcome@volna.ae